Tag Archives: customer service

“On most days, it’s a fast-pace job. Which means there are calls in wait, and you have to try to wrap up your present call as fast as you can to facilitate the next customer or customers in wait. “This was all new to me and I admit, some days …

Once in a store in Canada, I saw a sign that read, “Customer service is not a department…it’s an attitude.” In Trinidad and Tobago, we have a serious problem as it relates to the attitudes of people who have to deal with customers and clients. For years, people have complained …